In order for the efficient management of production sites, all of manufacturing sites and R&D center are located in Japan. While taking advantage of manufacturing management within arm’s length, Sumitomo understands the importance of face-to-face communication. Thus, Sumitomo’s project and account managers interface with customers globally.
Of course, tele-conference/video-conference with customers in EU and US are frequently held to accelerate the communication between researchers.

From inquiry to delivery, one designated project manager takes care of your project. Researchers are invited to tele-conference with customers for smooth communication.

Here is the typical flow from inquiry to delivery.